The status for my requested domain transfer shows "unable to determine administrative contact" How long will it take to complete the process? Is there something I can do to speed things up.

Thanks.

We are sorry to inform you that currently we are unable to accept domain transfers for .ca domain names. We have cancelled and refunded the order.

However, you may still use our service to manage your DNS and email hosting by listing the following name servers for your domain name at the current registrar:

NS1.DYNU.COM
NS2.DYNU.COM
NS3.DYNU.COM
NS4.DYNU.COM
NS5.DYNU.COM

We are having problems sending emails to your current email address. Could you please add an alternative email address to your account in 'Contact Details' section in the control panel? Thank you.